Privacy Policy for Voxolia Mobile Application

1. Information We Collect

a. Personal Information

When you create an account or use certain features of the App, we may collect personal information that can identify you, including:

• Contact Information: Email address, phone number.
• Account Credentials: Username, password.
• Profile Information: Profile picture, display name.

b. Usage Data

We may collect information about how you access and use the App (“Usage Data”). This Usage Data may include:

• Device Information: Device type, operating system, unique device identifiers.
• Log Information: IP address, browser type, pages visited, time and date of access, and other diagnostic data.
• Interaction Data: Features you use, actions you take within the App, and other interactions.

c. Transcription Data

Given the nature of our services, we collect and process data related to transcriptions, including:

• Audio and Video Content: Recordings from lectures, interviews, meetings, and video links from platforms like YouTube and TikTok.
• Transcription Outputs: Text generated from transcriptions and AI summaries.
• Exported Files: DOCX or PDF files containing transcriptions and summaries.

d. Data from Third-Party Services

If you link your account with third-party services such as YouTube or TikTok, we may collect information from those services as permitted by their respective policies.

2. How We Use Your Information

We use the collected data for various purposes, including:

• To Provide and Maintain Our Services: Including live transcription, video link transcription, AI summaries, and export options.
• To Improve Our App: Analyzing usage patterns to enhance features and user experience.
• To Communicate with You: Sending updates, security alerts, and support messages.
• To Personalize Your Experience: Customizing content and recommendations based on your usage.
• To Ensure Security: Protecting against unauthorized access, fraud, and other security threats.
• To Comply with Legal Obligations: Meeting regulatory requirements and responding to lawful requests.

3. Sharing Your Information

a. With Service Providers

We may employ third-party companies and individuals to facilitate our Services, provide the App on our behalf, perform App-related services, or assist us in analyzing how our App is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

b. For Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction.

c. With Your Consent

We may disclose your information for any other purpose with your consent.

d. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We implement a variety of security measures to maintain the safety of your Personal Information when you use the App. These measures include:

• Encryption: Protecting data in transit and at rest using industry-standard encryption protocols.
• Access Controls: Restricting access to your Personal Information to authorized personnel only.
• Regular Audits: Conducting regular security assessments to identify and address vulnerabilities.
• Secure Storage: Storing data on secure servers with appropriate safeguards.

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your Personal Information:

a. Access and Portability

You can request access to the Personal Information we hold about you and receive a copy in a commonly used format.

b. Correction

You can request that we correct any inaccurate or incomplete Personal Information.

c. Deletion

You can request the deletion of your Personal Information, subject to certain exceptions.

d. Restriction of Processing

You can request that we restrict the processing of your Personal Information under certain conditions.

e. Object to Processing

You can object to the processing of your Personal Information for specific purposes, such as direct marketing.

f. Data Portability

You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format and to have it transferred to another controller.

To exercise these rights, please contact us using the contact information provided in Section 9.

6. Children's Privacy

Our App is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have collected Personal Information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

7. International Data Transfers

Your information may be transferred to—and maintained on—servers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using the App, you consent to the transfer of your information to countries outside your jurisdiction.

8. Third-Party Links

Our App may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party websites or services you visit.

9. Your Privacy Rights

If you have any questions or requests regarding this Privacy Policy or your privacy rights, please contact us at:

• Email: app@voxolia.com
• Address: 30 North Gould Street, Sheridan, Wyoming 82801

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective immediately upon posting.

11. Consent

By using our App, you hereby consent to our Privacy Policy and agree to its terms.